DMXzone Extension Manager for Dreamweaver Support Product Page

Answered

Problems detecting DW CC 2017 on Windows

8 years ago Steven Irwin posted:
With Adobe rolling out the 2017 CC apps today when can we expect that EM will support this? I have installed 2017 and EM does not detect it. Tried running several times, restarting EM 1.1.4 etc but no go

Replies

Replied 8 years ago
8 years ago Teodor Kuduschiev replied:
Hello Steven,
the DMXzone EM works just fine with CC2017.
When you install the new DW version it should be started at least once. If the EM does not detect it - quit it and start it again, then the 2017 version will appear in the dropdown:

Replied 8 years ago
8 years ago Steven Irwin replied:
Hi Teodor,
Not working for me after many restarts. I even reinstalled EM
I will try a reboot and see if that resolves it.
Replied 8 years ago
8 years ago Teodor Kuduschiev replied:
What is your OS?
Replied 8 years ago
8 years ago Steven Irwin replied:
Windows 10 64 bit
Reboot did not fix it
Replied 8 years ago
8 years ago Teodor Kuduschiev replied:
Is Dreamweaver installed in its default location on your primary hard drive?
Replied 8 years ago
8 years ago Steven Irwin replied:
I believe so. It was updated through the CC App and it worked before as CC 2015. It is on C drive under Program Files(x86)\Adobe\Adobe Dreamweaver CC 2017
Replied 8 years ago
8 years ago Teodor Kuduschiev replied:
Hm, are you using the 32bit version of DW?
I see your windows is 64bit - please install the 64bit version of DW - it should install it on C drive under Program Files\Adobe\Adobe Dreamweaver CC 2017
Replied 8 years ago
8 years ago Steven Irwin replied:
Sorry, the path is Program Files\Adobe\Adobe Dreamweaver CC 2017
Replied 8 years ago
8 years ago Teodor Kuduschiev replied:
Please open start menu, enter "regedit" and run the command.

Then go to:


And check what it says there.
Replied 8 years ago
8 years ago Steven Irwin replied:
C:\Program Files\Adobe\Adobe Dreamweaver CC 2017\
Replied 8 years ago
8 years ago Teodor Kuduschiev replied:
Are you sure it is the same key:
Dreamweaver CC 2017
> 17_0
>Installation




Also what EM version is listed, when you open its menu (top right)?
Replied 8 years ago
8 years ago Steven Irwin replied:
Yes, 17_0, installation and the EM version is 1.1.4
Replied 8 years ago
8 years ago Teodor Kuduschiev replied:
Please do the following then:
1. Quit DMXzone EM
2. Go to: C:\Users\username\AppData\Local\dmxzone-extension-manager and delete the whole folder
3. Start DMXzone EM
Replied 8 years ago
8 years ago Steven Irwin replied:
Done. Will start DM 2017 and see if it populates
Replied 8 years ago
8 years ago Steven Irwin replied:
Still no CC 2017 in drop down after restarting DW
Replied 8 years ago
8 years ago Teodor Kuduschiev replied:
Okay so did you try to quit EM and start it after starting DW?
Replied 8 years ago
8 years ago Steven Irwin replied:
I did that now and still the same. Tried it twice to be sure.
Replied 8 years ago
8 years ago Steven Irwin replied:
Earlier today I reinstalled EM as well. It still shows CC 2015 in the dropdown even though 2015 has been uninstalled during the upgrade.
This reply was removed on 11/3/2016 11:17:48 AM.
See the changelog
Replied 8 years ago
8 years ago Steven Irwin replied:
Earlier today I reinstalled EM as well. It still shows CC 2015 in the dropdown even though 2015 has been uninstalled during the upgrade.
Replied 8 years ago
8 years ago Steven Irwin replied:
I guess we are at the uninstall DW stage?
Replied 8 years ago
8 years ago Teodor Kuduschiev replied:
Please go to:
C:\Users\<username>\AppData\Roaming\Adobe\Dreamweaver CC 2017\<language>\Configuration

And send me the version.xml from this folder. Please send it to: teodor@dmxzone.com
Replied 8 years ago
8 years ago Steven Irwin replied:
Sent as 2 emails. second one has zipped version attached
Replied 8 years ago
8 years ago Teodor Kuduschiev replied:
Thanks, waiting for them.
Replied 8 years ago
8 years ago Steven Irwin replied:
I have resent from another email address as you should already have them

Reply to this topic