DMXzone Extension Manager for Dreamweaver Support Product Page
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Problems detecting DW CC 2017 on Windows
Asked 03 Nov 2016 02:19:25
2
have this question
03 Nov 2016 02:19:25 Steven Irwin posted:
With Adobe rolling out the 2017 CC apps today when can we expect that EM will support this? I have installed 2017 and EM does not detect it. Tried running several times, restarting EM 1.1.4 etc but no go Replies
Replied 03 Nov 2016 11:49:37
03 Nov 2016 11:49:37 Steven Irwin replied:
Do you have the file?
Replied 03 Nov 2016 12:21:57
03 Nov 2016 12:21:57 Teodor Kuduschiev replied:
Yes, i received your emails. However we need some additional debug info:
1. Quit DMXzone EM
2. Right click the DMXzone EM shortcut and click Properties
3. In the Target field, after the path to the exe, add: --enable-logging --v=1
So the target should look like:
4. Start the DMXzone EM
5. Send us the generated C:\Users\username\AppData\Local\dmxzone-extension-manager\User Data\chrome_debug.log file
1. Quit DMXzone EM
2. Right click the DMXzone EM shortcut and click Properties
3. In the Target field, after the path to the exe, add: --enable-logging --v=1
So the target should look like:
4. Start the DMXzone EM
5. Send us the generated C:\Users\username\AppData\Local\dmxzone-extension-manager\User Data\chrome_debug.log file
Replied 03 Nov 2016 12:27:29
03 Nov 2016 12:27:29 Steven Irwin replied:
Hi Teodor,
File has been sent
File has been sent
Replied 03 Nov 2016 12:54:12
03 Nov 2016 12:54:12 Teodor Kuduschiev replied:
Please also send me a screenshot of the contents of the following folder:
C:\Users\username\AppData\Roaming\Adobe\Dreamweaver CC 2017
C:\Users\username\AppData\Roaming\Adobe\Dreamweaver CC 2017
Replied 03 Nov 2016 12:56:51
03 Nov 2016 12:56:51 Steven Irwin replied:
Hi Teodor,
Sent
Sent
Replied 03 Nov 2016 13:09:00
03 Nov 2016 13:09:00 Teodor Kuduschiev replied:
I see you have two language folders there:
en_US and en_GB
And in one of them there is no version.xml file in the Configuration folder.
So please check which of the two folders miss the Configuration\version.xml file: en_US or en_GB and remove it. This will fix the issue you are having.
en_US and en_GB
And in one of them there is no version.xml file in the Configuration folder.
So please check which of the two folders miss the Configuration\version.xml file: en_US or en_GB and remove it. This will fix the issue you are having.
Replied 03 Nov 2016 13:11:25
03 Nov 2016 13:11:25 Steven Irwin replied:
Excellent! Thanks Teodor. That has fixed the problem.
Any thoughts on why that has happened?
Any thoughts on why that has happened?
Replied 03 Nov 2016 13:14:31
03 Nov 2016 13:14:31 Teodor Kuduschiev replied:
Great news!
This seems to be some strange(rare) bug in DW installation, when it is creating a second language folder, which is not usable ...
This seems to be some strange(rare) bug in DW installation, when it is creating a second language folder, which is not usable ...
Replied 03 Nov 2016 13:18:28
03 Nov 2016 13:18:28 Steven Irwin replied:
I really appreciate the help Teodor. Good job as always!
Replied 06 Nov 2016 14:36:27
06 Nov 2016 14:36:27 Jan Kleinsmit replied:
Had the same problem.
Removed the second language folder (without the version.xml). All is working now.
Removed the second language folder (without the version.xml). All is working now.
Replied 08 Nov 2016 22:11:34
08 Nov 2016 22:11:34 wim van teeffelen replied:
1.1.5. DMX EM solves everything. Good job!
Replied 14 Oct 2017 15:36:10
14 Oct 2017 15:36:10 zaid mukattash replied:
i am having same issue
so what was the solution ?!
so what was the solution ?!
Replied 14 Oct 2017 20:20:03
14 Oct 2017 20:20:03 wim van teeffelen replied:
Hi Zaid,
Actually this problem was resolved by reverting to 1.1.5. Then it worked OK. Im was hesitant to take the 1.2.0 update and indeed I had problems seeing the EM. As said in the first line, quit EM, start it again, if it doesn't help, reboot, don't start Dreamweaver and start EM; if that doesn't help, go back to a previous version. Good luck.
Actually this problem was resolved by reverting to 1.1.5. Then it worked OK. Im was hesitant to take the 1.2.0 update and indeed I had problems seeing the EM. As said in the first line, quit EM, start it again, if it doesn't help, reboot, don't start Dreamweaver and start EM; if that doesn't help, go back to a previous version. Good luck.
Replied 14 Oct 2017 21:10:49
14 Oct 2017 21:10:49 zaid mukattash replied:
thx for the reply Wim
could you please share the link for downloading 1.1.5 version
could you please share the link for downloading 1.1.5 version
Replied 15 Oct 2017 16:32:26
15 Oct 2017 16:32:26 wim van teeffelen replied:
Well, as said, in the meantime I am working with EM 1.2.0. and that works fine combined with W7 and Dreamw 2017.5.
I think I have deleted the 1.1.5 version, I cannot check at the moment, sorry. Ask DMX, I would advise, George could help you out.
I think I have deleted the 1.1.5 version, I cannot check at the moment, sorry. Ask DMX, I would advise, George could help you out.