DMXzone Server Connect Support Product Page
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No Server Connect or App Connect DWCC2019
Reported 16 Oct 2018 11:33:21
1
has this problem
16 Oct 2018 11:33:21 Dave Smith posted:
Afternoon,Have just installed the latest version of DWCC2019. Installed all the Extensions. Opened DW and have no inputs or options available in either Server Connect or App Connect. Just white-space... Have tried re-installing both DW and the Extensions with no luck.
Windows 10.
DW 11193.
Thanks for any advice. Thankfully I kept CC2018 installed..
Replies
Replied 16 Oct 2018 11:43:51
16 Oct 2018 11:43:51 Teodor Kuduschiev replied:
Hi Dave,
Have you tried closing/reopening the panels? Also have you tried de-attaching and re-attaching them to your DW window?
Have you tried closing/reopening the panels? Also have you tried de-attaching and re-attaching them to your DW window?
Replied 16 Oct 2018 11:47:23
16 Oct 2018 11:47:23 Dave Smith replied:
Funny you should mention that, weird bug.
If you drag the panel and dock it to the right it displays only white-space. If you drag the panel and dock it to the bottom it appears as normal. You can then dock it to the right and it displays.
As always appreciate the Ferrari like response for Support!
If you drag the panel and dock it to the right it displays only white-space. If you drag the panel and dock it to the bottom it appears as normal. You can then dock it to the right and it displays.
As always appreciate the Ferrari like response for Support!
Replied 16 Oct 2018 11:50:47
16 Oct 2018 11:50:47 Teodor Kuduschiev replied:
Strange - does this happen every time you restart DW? We will try to recreate the issue locally.
Replied 16 Oct 2018 11:54:54
16 Oct 2018 11:54:54 Dave Smith replied:
Unfortunately for now the answer is yes it does occur upon restart. But for now I can work around this by simply docking the panel and moving it again.
Replied 16 Oct 2018 12:00:52
16 Oct 2018 12:00:52 Dave Smith replied:
To be honest I don't know why I've not transferred entirely over to Wappler! A few more weeks and I should be done with Dreamweaver.
Replied 16 Oct 2018 12:10:21
16 Oct 2018 12:10:21 Teodor Kuduschiev replied:
Thanks for the info Dave, we are checking this.
Replied 18 Oct 2018 03:08:06
18 Oct 2018 03:08:06 Steven Irwin replied:
I have the same issue. Working with 2018 for now until solved
Replied 18 Oct 2018 07:36:20
18 Oct 2018 07:36:20 Teodor Kuduschiev replied:
Hi Steven,
Have you tried de-attaching the panel and then attaching them back?
We are still checking when this issue appears.
Have you tried de-attaching the panel and then attaching them back?
We are still checking when this issue appears.
Replied 24 Oct 2018 15:39:16
24 Oct 2018 15:39:16 Teodor Kuduschiev replied:
This has been improved in the latest update, please update App Connect and Server Connect.
Replied 24 Oct 2018 16:33:18
24 Oct 2018 16:33:18 Dave Smith replied:
Thank you Teodor and all that work hard at DMX Zone!
Replied 02 Nov 2018 02:27:27
02 Nov 2018 02:27:27 Steven Irwin replied:
All good now, thanks Teodor