DMXzone Server Connect Support Product Page
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No Server Connect or App Connect DWCC2019
Reported 16 Oct 2018 11:33:21
1
has this problem
16 Oct 2018 11:33:21 Dave Smith posted:
Afternoon,Have just installed the latest version of DWCC2019. Installed all the Extensions. Opened DW and have no inputs or options available in either Server Connect or App Connect. Just white-space... Have tried re-installing both DW and the Extensions with no luck.
Windows 10.
DW 11193.
Thanks for any advice. Thankfully I kept CC2018 installed..
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Replies
Replied 16 Oct 2018 11:43:51
16 Oct 2018 11:43:51 Teodor Kuduschiev replied:
Hi Dave,
Have you tried closing/reopening the panels? Also have you tried de-attaching and re-attaching them to your DW window?
Have you tried closing/reopening the panels? Also have you tried de-attaching and re-attaching them to your DW window?
Replied 16 Oct 2018 11:47:23
16 Oct 2018 11:47:23 Dave Smith replied:
Funny you should mention that, weird bug.
If you drag the panel and dock it to the right it displays only white-space. If you drag the panel and dock it to the bottom it appears as normal. You can then dock it to the right and it displays.
![](/images/forum/smilies/icon_smile.png)
As always appreciate the Ferrari like response for Support!
If you drag the panel and dock it to the right it displays only white-space. If you drag the panel and dock it to the bottom it appears as normal. You can then dock it to the right and it displays.
![](/images/forum/smilies/icon_smile.png)
As always appreciate the Ferrari like response for Support!
![](/images/forum/smilies/icon_smile_big.png)
Replied 16 Oct 2018 11:50:47
16 Oct 2018 11:50:47 Teodor Kuduschiev replied:
Strange - does this happen every time you restart DW? We will try to recreate the issue locally.
Replied 16 Oct 2018 11:54:54
16 Oct 2018 11:54:54 Dave Smith replied:
Unfortunately for now the answer is yes it does occur upon restart. But for now I can work around this by simply docking the panel and moving it again.
Replied 16 Oct 2018 12:00:52
16 Oct 2018 12:00:52 Dave Smith replied:
To be honest I don't know why I've not transferred entirely over to Wappler! A few more weeks and I should be done with Dreamweaver.
![](/images/forum/smilies/icon_smile_wink.png)
Replied 16 Oct 2018 12:10:21
16 Oct 2018 12:10:21 Teodor Kuduschiev replied:
Thanks for the info Dave, we are checking this.
Replied 18 Oct 2018 03:08:06
18 Oct 2018 03:08:06 Steven Irwin replied:
I have the same issue. Working with 2018 for now until solved
Replied 18 Oct 2018 07:36:20
18 Oct 2018 07:36:20 Teodor Kuduschiev replied:
Hi Steven,
Have you tried de-attaching the panel and then attaching them back?
We are still checking when this issue appears.
Have you tried de-attaching the panel and then attaching them back?
We are still checking when this issue appears.
Replied 24 Oct 2018 15:39:16
24 Oct 2018 15:39:16 Teodor Kuduschiev replied:
This has been improved in the latest update, please update App Connect and Server Connect.
Replied 24 Oct 2018 16:33:18
24 Oct 2018 16:33:18 Dave Smith replied:
Thank you Teodor and all that work hard at DMX Zone!
Replied 02 Nov 2018 02:27:27
02 Nov 2018 02:27:27 Steven Irwin replied:
All good now, thanks Teodor