DMXzone Extension Manager for Dreamweaver Support Product Page

Solved

unable to launch extension manager

14 Nov 2016 15:17:00 Herve de Brabandère 7ok sprl posted:
Hello,

Every time i try tologin into extension manager (using email, password) i get this error {"name"."RequestError"."code"."ERESULTTSCOUNT"."message"."invalid result count Shoud return exactly 1 record."}

win 10, cs6, exte. manager V1.1.5

I already reinstall it without any change.

Regards

Replies

Replied 14 Nov 2016 15:27:20
14 Nov 2016 15:27:20 Teodor Kuduschiev replied:
Hello,
The issue was caused by the fact you had 3 (three) accounts registered with the same email on our website ...
I removed two of them and now you have only your active account on our website. You should be able to connect now.
Replied 14 Nov 2016 15:39:36
14 Nov 2016 15:39:36 Herve de Brabandère 7ok sprl replied:
Tank you Teodor,
It's working fine now
Regards

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