DMXzone Extension Manager for Dreamweaver Support Product Page
Solved
unable to launch extension manager
Reported 14 Nov 2016 15:17:00
2
have this problem
14 Nov 2016 15:17:00 Herve de Brabandère 7ok sprl posted:
Hello,Every time i try tologin into extension manager (using email, password) i get this error {"name"."RequestError"."code"."ERESULTTSCOUNT"."message"."invalid result count Shoud return exactly 1 record."}
win 10, cs6, exte. manager V1.1.5
I already reinstall it without any change.
Regards
Replies
Replied 14 Nov 2016 15:27:20
14 Nov 2016 15:27:20 Teodor Kuduschiev replied:
Hello,
The issue was caused by the fact you had 3 (three) accounts registered with the same email on our website ...
I removed two of them and now you have only your active account on our website. You should be able to connect now.
The issue was caused by the fact you had 3 (three) accounts registered with the same email on our website ...
I removed two of them and now you have only your active account on our website. You should be able to connect now.
Replied 14 Nov 2016 15:39:36
14 Nov 2016 15:39:36 Herve de Brabandère 7ok sprl replied:
Tank you Teodor,
It's working fine now
Regards
It's working fine now
Regards