DMXzone Supersized Support Product Page
Answered
crashes on ipad
Asked 01 Oct 2012 17:14:53
1
has this question
01 Oct 2012 17:14:53 linda malloy posted:
Hi - I've created a new page using the supersize extension (I've done other sites with this extension and been able to resolve other issues on my own) but on this new page, the page starts to load and then crashes each time before the images are displayed. It works on my laptop (macbook pro w/ mountain lion) without problems but on my ipad (3) it crashes instantly. As a side note, it seems to work without a hitch on my iphone (4). Can you help? Thanks! Replies
Replied 01 Oct 2012 21:01:40
01 Oct 2012 21:01:40 Vulcho Vulev replied:
Hello Linda.
Can you provide us with link to the problem page?
Regards:Vulcho.
Can you provide us with link to the problem page?
Regards:Vulcho.
Replied 01 Oct 2012 22:29:54
01 Oct 2012 22:29:54 linda malloy replied:
Hi Vulcho,
Here it is: www.theatre.ubc.ca/sorrows_of_young_werther/index.html
It's still under construction but you can see what I mean...
Thanks!
Here it is: www.theatre.ubc.ca/sorrows_of_young_werther/index.html
It's still under construction but you can see what I mean...
Thanks!
Replied 02 Oct 2012 06:45:02
02 Oct 2012 06:45:02 Vulcho Vulev replied:
Hello Linda.
You had double included the extension on the page.
Can you please take a look at your code and remove one of the lines :
Also find and remove the following line:
Regards: Vulcho.
You had double included the extension on the page.
Can you please take a look at your code and remove one of the lines :
<script type="text/javascript" src="../ScriptLibrary/dmxSupersized.js"></script>
Also find and remove the following line:
<script type="text/javascript" src="../duchess_of_windsor/ScriptLibrary/dmxPrintIt.js">
Regards: Vulcho.
Replied 02 Oct 2012 18:30:41
02 Oct 2012 18:30:41 linda malloy replied:
Hi Vulcho,
Thanks for find those coding errors. I just rebuilt it (please see
www.theatre.ubc.ca/sorrows_of_young_werther/index_new.shtml
to make sure I didn't duplicate coding from older pages and unfortunately, although cleaner in code, it still crashes on the ipad.
Can you please take another look? I appreciate all your help!
Linda
Thanks for find those coding errors. I just rebuilt it (please see
www.theatre.ubc.ca/sorrows_of_young_werther/index_new.shtml
to make sure I didn't duplicate coding from older pages and unfortunately, although cleaner in code, it still crashes on the ipad.
Can you please take another look? I appreciate all your help!
Linda
Replied 03 Oct 2012 11:24:33
03 Oct 2012 11:24:33 Vulcho Vulev replied:
Hello Christine.
Do you need that page to be .shtml ?
If you need to have server instructions, can you convert it to .php or .asp page?
Regards: Vulcho.
Do you need that page to be .shtml ?
If you need to have server instructions, can you convert it to .php or .asp page?
Regards: Vulcho.
Replied 03 Oct 2012 16:41:04
03 Oct 2012 16:41:04 linda malloy replied:
Hi Vulcho,
As I didn't need the server side includes on this page, I've removed the .shtml extension and resaved the page as a .html document:
www.theatre.ubc.ca/sorrows_of_young_werther/index_new.html
However, it still crashes on my ipad.
Could it be that there are too many images for this extension to handle on ipad?
Thanks,
Linda
As I didn't need the server side includes on this page, I've removed the .shtml extension and resaved the page as a .html document:
www.theatre.ubc.ca/sorrows_of_young_werther/index_new.html
However, it still crashes on my ipad.
Could it be that there are too many images for this extension to handle on ipad?
Thanks,
Linda
Replied 04 Oct 2012 11:43:24
04 Oct 2012 11:43:24 Teodor Kuduschiev replied:
Hello Linda,
I see you have too many images (90 maybe?) that are most probably hitting the iPad memory limit and making it crash.
I see you have too many images (90 maybe?) that are most probably hitting the iPad memory limit and making it crash.
Replied 04 Oct 2012 19:17:55
04 Oct 2012 19:17:55 linda malloy replied:
Hi Teodor,
Yes, it was the image limit. I have reduced it to 12 and now it works.
It would be great if DMXzone could address this in a future update to this extension as upon further searching, I see it has happened to other users of this extension in the past?
Thanks for your help,
Linda
Yes, it was the image limit. I have reduced it to 12 and now it works.
It would be great if DMXzone could address this in a future update to this extension as upon further searching, I see it has happened to other users of this extension in the past?
Thanks for your help,
Linda