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How do I get in touch with electricity company?

Asked 09 Jul 2023 18:35:04
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09 Jul 2023 18:35:04 User  posted:
To get in touch with your electricity company, you can follow these steps:

Find their contact information: Look for the contact details of your electricity company. This information is usually available on their official website, billing statements, or customer service directory.

Call their customer service hotline: Use the provided phone number like mepco number to contact their customer service department. It is often available 24/7, but you may want to check their operating hours if you have a specific inquiry.

Send an email: If you prefer written communication, you can send an email to the electricity company's customer service email address. This information can be found on their website or billing statements. Include your account number and any relevant details in your message.

Visit their office in person: If you prefer face-to-face interaction, you can visit their local office during their working hours. This option may not be available in all areas, so it's best to check their website or call their customer service to confirm.

Use their online contact form: Many electricity companies have online contact forms on their website. Fill out the required information and submit your inquiry or concern through the form. This method is convenient and allows for written documentation of your communication.

Check for online chat support: Some electricity companies offer live chat support on their website. Look for a chat feature or support button, which allows you to communicate with a representative in real time.

Remember to have your account details, such as your account number or billing address, handy when contacting the electricity company. This information will help them assist you more effectively.

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