Ledger.com/start, as you might already know is a software application that needs to be paired up with the Ledger hardware device to put the crypto trade decisions into action. However, some users have reported the “Not Working” issue while working with this application. When investigating why this error occurs, the people examining the concern don’t find any particular reason behind it. The two reasons that are considered highly responsible for this error are – a lousy internet connection or some bug with your operational devices.

Here’s how to address the issue

To resolve this error, you can try out the following effective practices:

Ensure that you are running the latest version of the Ledger Live app
Investigate if you are working with the latest firmware
Check the pairing setting of your Ledger Live app
Try to re-perform the pairing steps to connect the app with the Ledger hardware wallet
Lastly, you can connect with its customer support team
Thus, by practicing the measures as mentioned earlier you can easily address this issue within a short period. To connect with the customer service desk of Ledger, you can either raise a ticket or start a conversation after answering a couple of simple questions. The concerned team will then guide you on your concerns and provide you with the best solutions.