Smart Mailer PHP Support Product Page
Solved
Several dmx extensions not showing in CS5.5 (anymore)
Reported 16 Aug 2012 16:52:00
2
have this problem
16 Aug 2012 16:52:00 Jacques H posted:
I have found that smartmailer, recaptcha and gmap draw, although shown as activated in extension manager, do not show in CS5.5. They are shown in CS4. These are the extensions I know about so far. Very strange. Removing extension, removing cache and reinstalling doesn't help.Can anyone please advice?
Replies
Replied 20 Aug 2012 06:10:14
20 Aug 2012 06:10:14 Vulcho Vulev replied:
Hello Jacques.
Can you please specify your OS version ?
Regards: Vulcho.
Can you please specify your OS version ?
Regards: Vulcho.
Replied 20 Aug 2012 07:19:38
20 Aug 2012 07:19:38 Jacques H replied:
My OS is WIN7 pro.
ReCaptcha now showing in behaviors, but not opening. Smartmailer not showing at all.
Both are working in CS4
ReCaptcha now showing in behaviors, but not opening. Smartmailer not showing at all.
Both are working in CS4
Replied 21 Aug 2012 06:39:23
21 Aug 2012 06:39:23 Teodor Kuduschiev replied:
Hello Jacques,
Can you please tell us if you have activated the Insert Bar in your cs5.5?
Can you please tell us if you have activated the Insert Bar in your cs5.5?
Replied 21 Aug 2012 07:11:42
21 Aug 2012 07:11:42 Jacques H replied:
Yes, I have
Replied 21 Aug 2012 10:53:25
21 Aug 2012 10:53:25 Vulcho Vulev replied:
Hello Jacques.
I was unable to recreate your issue on machine with the same configuration.Can you Uninstall the products from extension manager , close DW, clear your DW cache file. Download fresh copy of the products from our site , install them in EM , Restart DW amd try again to insert them ?
Regards:Vulcho.
I was unable to recreate your issue on machine with the same configuration.Can you Uninstall the products from extension manager , close DW, clear your DW cache file. Download fresh copy of the products from our site , install them in EM , Restart DW amd try again to insert them ?
Regards:Vulcho.
Replied 21 Aug 2012 11:23:29
21 Aug 2012 11:23:29 Jacques H replied:
Did all that. On opening a page in DW it should start installation. It didn't
Replied 21 Aug 2012 12:40:25
21 Aug 2012 12:40:25 Jacques H replied:
All back now.
It appeared several extensions in the Config folder were corrupted. BTW all DMXzone extensions:
Ajax event Calendar, Google Maps, Paginator, PrintIt, Twitter, Sitemap generator, Online page editor, Pure php upload + add on, Universal form validator.
Deleted config folder in total. Then opened Extension Manager and enabled all extensions one by one. That's when I found the corrupted extensions.
After inserting most of the serialnos again, all is working now
It appeared several extensions in the Config folder were corrupted. BTW all DMXzone extensions:
Ajax event Calendar, Google Maps, Paginator, PrintIt, Twitter, Sitemap generator, Online page editor, Pure php upload + add on, Universal form validator.
Deleted config folder in total. Then opened Extension Manager and enabled all extensions one by one. That's when I found the corrupted extensions.
After inserting most of the serialnos again, all is working now