DMXzone Mailer Support Product Page

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Keep getting error messages while sending

Reported 06 Jun 2016 12:06:11
2
have this problem
06 Jun 2016 12:06:11 Dik Hendriks posted:
I' am trying to get the DMXzone mailer to work but keep getting 500 (Internal Server Errors).
I use the smtp-settings from my mailbox. Is it possible i need special permissions to send mails from a page on the server?

Replies

Replied 06 Jun 2016 12:13:44
06 Jun 2016 12:13:44 Teodor Kuduschiev replied:
Hello Dik,
Please check the following tutorial: www.dmxzone.com/go/32354/debugging-problems-in-dmxzone-server-connect/
And provide the detailed error message returned by your server.
Replied 06 Jun 2016 13:08:51
06 Jun 2016 13:08:51 Dik Hendriks replied:
Thanx, solved the problem... had to use the standard port (25) instead of the port i use for my mailboxes and also disable SSL.
Replied 06 Jun 2016 13:22:08
06 Jun 2016 13:22:08 Teodor Kuduschiev replied:
I'm happy to hear you solved the issue
Replied 06 Jun 2016 15:13:10
06 Jun 2016 15:13:10 Herve de Brabandère 7ok sprl replied:
Hello,
i had same kind of problem.
Teodor ask me to contact my hosting company support. So i did.
Solution for me was to use another smtp : smtpauthweb.galacsys.net instead of smtp.galacsys.net used for mailboxes. Port 587 and NO ssl
I hope this helps somone
Replied 06 Jun 2016 15:43:16
06 Jun 2016 15:43:16 Teodor Kuduschiev replied:
Yes, that is right.

You should get the SMTP info from your hosting provider, and this is different for different companies and accounts
Replied 28 Nov 2016 08:36:01
28 Nov 2016 08:36:01 Greta Garberini replied:
A similar question:
I usually use SMTP with login / password port 587 and StartTLS to avoid getting blacklisted on Amti-SPAM engines round the world.
I would like to use the SSL encryption but this ALWAYS throws an internal server error (500). Is there a way to use StartTLS at least? Unchecking the SSL checkbox makes it work but as mentioned I'd prefer some safety here, since the server supports it. (This I checked and tested extensively)
Any a solution on this would be really helpful
Replied 27 Apr 2024 12:00:07
27 Apr 2024 12:00:07 Zoey Addison replied:
As a tech support specialist, resolving error messages during sending is crucial. Check network real estate hdr photo editing services connectivity, recipient details, and email settings for accuracy. Clear caches and update software to troubleshoot. If issues persist, consult with service providers or IT support for comprehensive solutions. Effective problem-solving ensures smooth communication flow without interruptions.

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