DMXzone Server Connect Support Product Page

testing or saving a db connection never completes

Reported 27 Aug 2021 20:05:42
1
has this problem
27 Aug 2021 20:05:42 david doonan posted:
Running into a problem that won't go away.

When testing or saving a new database connection, the spinning clock that appears with "Query the Database..." never connects.

Below are the DMXzone extensions active on my computer. Could the issue be a conflict between them?

Suggestions anyone?

DMXzone Server Connect 2, version 2.3.1
DMXzone App Connect, version 1.9.21
Database Connector 2, version 2.3.1
DMXzone Database Connector PHP, version 1.9.4
HTML5 Data Bindings, version 1.9.6

Dreamweaver 20.2.1

David

Replies

Replied 31 Aug 2021 07:43:26
31 Aug 2021 07:43:26 Teodor Kuduschiev replied:
Hello David,
You should not have both database connectors installed.
Please uninstall:

QuoteDMXzone Database Connector PHP, version 1.9.4
HTML5 Data Bindings, version 1.9.6


And make sure to reinstall:

QuoteDMXzone Server Connect
DMXzone App Connect
Database Connector 2



Replied 31 Aug 2021 15:49:31
31 Aug 2021 15:49:31 david doonan replied:
Uninstalled all, then reinstalled:

DMXzone Server Connect
DMXzone App Connect
Database Connector 2

Deleted all the site files, and relaunched DW

This is the response when attempting to connect to the db:

“dmxShell.bundle” cannot be opened because the developer cannot be verified.
macOS cannot verify that this app is free from malware.
DMXzone Extension Manager downloaded this file on an unknown date.
Replied 01 Sep 2021 06:31:24
01 Sep 2021 06:31:24 Teodor Kuduschiev replied:


QuoteThis is the response when attempting to connect to the db:

“dmxShell.bundle” cannot be opened because the developer cannot be verified.
macOS cannot verify that this app is free from malware.
DMXzone Extension Manager downloaded this file on an unknown date.



Please check the following topic explaining how to resolve the issue:
www.dmxzone.com/support/33136/topic/64837/
Replied 07 Sep 2021 19:58:52
07 Sep 2021 19:58:52 david doonan replied:
Teodor,

Thanks, www.dmxzone.com/support/33136/topic/64837/ solved the initial issue.

Following the steps outlined in www.dmxzone.com/go/32190/dmxzone-server-connect-manual/32302/connect-to-a-database-and-display-data result in the following error: "Invalid target configuration! Check your Web Server URL and the connectivity to it."

I'm sure that there is nothing wrong with the Web Server URL.

localhost:8888/phpMyAdmin/?lang=en = url for phpmyadmin running locally.
localhost:8888/2021-GP-MAMP/ = url for local site files


mohilldesign.com/dmxzone/Untitled-1.pdf = screenshots of the Dreamweaver site setup settings.

Multiple tests have been run on two different Macs, using DW 2020 and DW 2021, including deleting all the site files from the site folder and the testing folder.

At my wits end ...

MacOS 11.5.2
DW 21.1
Server Type MySQL 5.7.26
PHP 7.3.9
PHP extension mysqli
Replied 09 Sep 2021 09:54:22
09 Sep 2021 09:54:22 Teodor Kuduschiev replied:
So in your site setup is MAMP server marked as a testing server?
Also what do you enter in the database connection details?
Replied 09 Sep 2021 13:12:22
09 Sep 2021 13:12:22 david doonan replied:
Replied 09 Sep 2021 13:25:59
09 Sep 2021 13:25:59 Teodor Kuduschiev replied:
Are you sure your database is running on this same server you defined in the site setup? Are you sure it's on the ports you enter, as usually you just leave the port empty so it can use the default one.
Is PDO extension for mysql installed and enabled on your PHP server?
Replied 09 Sep 2021 14:01:02
09 Sep 2021 14:01:02 david doonan replied:
Thanks for your patience ...

I've uploaded additional screenshots of the PDO settings as well as the running database here:
mohilldesign.com/dmxzone/

David
Replied 09 Sep 2021 14:06:58
09 Sep 2021 14:06:58 Teodor Kuduschiev replied:
Something is not set up correctly but i can't see what from your screenshot.
I just tested the same config as yours, using a local mamp server and all works perfectly fine.
Replied 09 Sep 2021 14:09:17
09 Sep 2021 14:09:17 david doonan replied:
Thanks for trying.
Replied 10 Sep 2021 07:00:14
10 Sep 2021 07:00:14 Teodor Kuduschiev replied:
Hello, i tried to intentionally enter wrong site url/folder and it shows the error like in your example, so something should be wrongly configured in your site setup.
Can you please try recreating this error (while setting up the database connection) and then zip and email me the following file to support [at] dmxzone [dot] com?

On Windows

C:\Users\ <username>\AppData\Roaming\Adobe\Dreamweaver 2021\ <language> \Configuration\Shared\DMXzone\dmxServerConnect\dmx_db_connection_gen_log

On Mac

MAC: MacHD : Users : <username> : Library : Application Support : Adobe : Dreamweaver 2021 : <language> : Configuration : Shared : DMXzone : dmxServerConnect: dmx_db_connection_gen_log.txt

It contains a log of why the connection set up failed.

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