DMXzone Server Connect Support Product Page
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Server connect install error
Reported 28 Jan 2018 15:39:42
1
has this problem
28 Jan 2018 15:39:42 Jacques H posted:
When trying to install DMXzone Server Connect in DW CC2018 it throws an error: An erro occurred while extracting the extension package dmxServerConnect-1.6.4.zxpPse advice
Replies
Replied 28 Jan 2018 16:37:04
28 Jan 2018 16:37:04 Teodor Kuduschiev replied:
Please open the queue tab, remove everything and then install it again.
Replied 29 Jan 2018 09:59:01
29 Jan 2018 09:59:01 Jacques H replied:
Did that. Server Connect will not remove and/or install
Replied 29 Jan 2018 09:59:38
29 Jan 2018 09:59:38 Teodor Kuduschiev replied:
What exactly do you mean? Please try quit and restart DMXzone EM also.
Replied 29 Jan 2018 11:24:02
29 Jan 2018 11:24:02 Jacques H replied:
I mean that in Queue I can remove anything but Server Connect. I reinstalled Extension Manager. Still can not install Server Connect 1.6.4. Same error is thrown. I will not risk losing 1.6.3. whilst I cannot install it again
Replied 29 Jan 2018 11:35:53
29 Jan 2018 11:35:53 Teodor Kuduschiev replied:
That is why i suggested you to sign out of extension manger and then log in again. Then remove it from queue and install it again ...
Replied 29 Jan 2018 12:02:55
29 Jan 2018 12:02:55 Jacques H replied:
I missed the "sign out" part. Installed now. Thanks