DMXzone Calendar 3 Support Product Page
Solved
The serial number provided is invalid!
Reported 18 Feb 2015 20:05:01
3
have this problem
18 Feb 2015 20:05:01 Howard Black posted:
I've tried all the usual cut/paste tricks, and it's still invalid. The number I'm using is 7DD6D5C6-5030-43E7-A9F2-6B332E9BB096. Please send me the correct one!Howard Black
Replies
Replied 18 Feb 2015 20:23:32
18 Feb 2015 20:23:32 Teodor Kuduschiev replied:
Hi Howard,
The serial number in your profile seems to be okay. Please try installing the extension using the DMXzone Extension Manager.
The serial number in your profile seems to be okay. Please try installing the extension using the DMXzone Extension Manager.
Replied 18 Feb 2015 22:19:08
18 Feb 2015 22:19:08 Howard Black replied:
I always do it that way, Teodor, but I'd just installed the update you guys advertised, and it's not installing correctly. It seems to go through the installation, but when I execute the program, I get this in a window:
+++++++++++++++++++++++++++++++++++++++++++++++++++
Uncaught node.js Error
Error: err >= 0
at exports._errnoException (util.js:676:20)
at ChildProcess.spawn (child_process.js:973:11)
at exports.spawn (child_process.js:753:9)
at Registry.get (C:\Users\HB\AppData\Local\Temp\nw209492_13639\node_modules\winreg\lib\registry.js:336:14)
at eval (C:\Users\HB\AppData\Local\Temp\nw209492_13639\lib\dreamweaver.js:167:11)
at eval (fs.js:258:14)
at Object.eval [as oncomplete] (fs.js:97:15)
+++++++++++++++++++++++++++++++++++++++++++++++++++
I re-downloaded the app, uninstalled the old one, and re-installed the Ext. Mgr., but got the same result in trying to execute it. Any ideas? Thanks!
Howard
+++++++++++++++++++++++++++++++++++++++++++++++++++
Uncaught node.js Error
Error: err >= 0
at exports._errnoException (util.js:676:20)
at ChildProcess.spawn (child_process.js:973:11)
at exports.spawn (child_process.js:753:9)
at Registry.get (C:\Users\HB\AppData\Local\Temp\nw209492_13639\node_modules\winreg\lib\registry.js:336:14)
at eval (C:\Users\HB\AppData\Local\Temp\nw209492_13639\lib\dreamweaver.js:167:11)
at eval (fs.js:258:14)
at Object.eval [as oncomplete] (fs.js:97:15)
+++++++++++++++++++++++++++++++++++++++++++++++++++
I re-downloaded the app, uninstalled the old one, and re-installed the Ext. Mgr., but got the same result in trying to execute it. Any ideas? Thanks!
Howard
Replied 19 Feb 2015 09:01:47
19 Feb 2015 09:01:47 Teodor Kuduschiev replied:
Hi Howard,
There was a small last-minute packaging bug. We've already fixed it, the installation should be fine now both in DMXzone Extension Manager and in Adobe Extension Manager.
There was a small last-minute packaging bug. We've already fixed it, the installation should be fine now both in DMXzone Extension Manager and in Adobe Extension Manager.
Replied 19 Feb 2015 14:00:55
19 Feb 2015 14:00:55 Howard Black replied:
Hi Teodor -
I downloaded a fresh copy of the installer, and got the identical result as before. Same node.js error msg. What's happening?
I downloaded a fresh copy of the installer, and got the identical result as before. Same node.js error msg. What's happening?
Replied 19 Feb 2015 14:46:46
19 Feb 2015 14:46:46 Teodor Kuduschiev replied:
Did you try restarting the Extension Manager?
The extension (mxp) is now fixed, and no longer generates such errors.
The extension (mxp) is now fixed, and no longer generates such errors.
Replied 20 Feb 2015 04:19:59
20 Feb 2015 04:19:59 Howard Black replied:
Why do you think the Adobe ext. mgr. won't accept the serial no.?
Replied 20 Feb 2015 09:17:58
20 Feb 2015 09:17:58 Teodor Kuduschiev replied:
Hi Howard,
With the latest version of the MXP file uploaded to our server, the problems in both DMXzone EM and Adobe EM are fixed!
With the latest version of the MXP file uploaded to our server, the problems in both DMXzone EM and Adobe EM are fixed!
Replied 03 Sep 2015 18:47:20
03 Sep 2015 18:47:20 Blake Scruggs replied:
Nope, they are not fixed. Or I am having the same problem. Invalid serial #. I have done all of the above. Very frustrating! CS6 mxp
Replied 03 Sep 2015 18:54:14
03 Sep 2015 18:54:14 Blake Scruggs replied:
Even tried the zxp. Nadda. Can you just email me something that works. I am in the middle of building a Form. Which is why I bought this and other extensions. Thanks. Blake
Replied 03 Sep 2015 19:07:00
03 Sep 2015 19:07:00 Blake Scruggs replied:
Ok. Uninstalling/Reinstalling and using your Ex Manager seems to have worked.