DMXzone Lightbox 2 Support Product Page
In progress
lightbox 2 - no editable presets
Reported 12 Sep 2015 19:18:52
2
have this problem
12 Sep 2015 19:18:52 thomas strmiska posted:
hi!in lightbox 2 you aren´t able to edit own presets. what´s the problem?
i use mac osx 10.10.5 and DW cc2015
thank you
regards
s
Replies
Replied 23 Sep 2015 10:03:26
23 Sep 2015 10:03:26 Bruce Symons replied:
Hi Thomas,
I too have this issue and have posted here about it but no response from any one at DMXzone. Have you had any luck with this. Have they helped you?
I too have this issue and have posted here about it but no response from any one at DMXzone. Have you had any luck with this. Have they helped you?
Replied 23 Sep 2015 10:11:01
23 Sep 2015 10:11:01 thomas strmiska replied:
hi!
no answer to me since 2 weeks. i´m not able to create my own preset.
normally dmx-support is very reliable. i´ll post second time.
no answer to me since 2 weeks. i´m not able to create my own preset.
normally dmx-support is very reliable. i´ll post second time.
Replied 23 Sep 2015 10:30:40
23 Sep 2015 10:30:40 Bruce Symons replied:
I have also emailed George and Teodore direct with no answer either - have had answering issues in the past with support but they have usually come good in a short time but this is getting way ridiculous
Replied 23 Sep 2015 12:19:10
23 Sep 2015 12:19:10 Teodor Kuduschiev replied:
Hello all,
This will be fixed in the next update of the extension.
This will be fixed in the next update of the extension.
Replied 23 Sep 2015 13:39:26
23 Sep 2015 13:39:26 thomas strmiska replied:
thank you!
Replied 16 Nov 2015 08:50:42
16 Nov 2015 08:50:42 Teodor Kuduschiev replied:
Hello all,
I've sent you a fixed version of DMXzone Lightbox 2, which will be released later this month. It improves the preset editor on Mac OS.
Please install it using DMXzone Extension Manager.
I've sent you a fixed version of DMXzone Lightbox 2, which will be released later this month. It improves the preset editor on Mac OS.
Please install it using DMXzone Extension Manager.
Replied 16 Nov 2015 12:52:24
16 Nov 2015 12:52:24 Brad Lawryk replied:
Thanks Teodor,
Seems to have installed no problem on Mac with El Capitan. I'll try it out later to see if it is fixed.
Seems to have installed no problem on Mac with El Capitan. I'll try it out later to see if it is fixed.
Replied 19 Nov 2015 10:39:45
19 Nov 2015 10:39:45 Teodor Kuduschiev replied:
Hi all,
After a long investigation we found that there is a bug in MAC OS 10.10.5, which blocks such dialog windows to be clicked in Dreamweaver. Apple fixed this bug in MAC OS 10.11.1 El Capitan, so please make sure to update to the latest version and the problems with editing Lightbox Presets will be solved.
After a long investigation we found that there is a bug in MAC OS 10.10.5, which blocks such dialog windows to be clicked in Dreamweaver. Apple fixed this bug in MAC OS 10.11.1 El Capitan, so please make sure to update to the latest version and the problems with editing Lightbox Presets will be solved.