DMXzone Lightbox 2 Support Product Page

In progress

Cant edit the light box

Reported 12 Sep 2015 02:52:53
1
has this problem
12 Sep 2015 02:52:53 Bruce Symons posted:
Can install the light box but cant edit or create a preset. Have CC215.0 7714 build on a Mac and I have deleted the MacFileCack several times and reinstalled several times as well using your EM - seems you had this problem a few versions ago

This make this extension useless to me so I would like a fix please.

Replies

Replied 15 Sep 2015 08:57:56
15 Sep 2015 08:57:56 Bruce Symons replied:
Would appreciate some help please !!!
Replied 23 Sep 2015 12:19:39
23 Sep 2015 12:19:39 Teodor Kuduschiev replied:
Hello,
This will be fixed in the next update of the extension.
Replied 23 Sep 2015 21:02:29
23 Sep 2015 21:02:29 Bruce Symons replied:
When is this going to happen?
Replied 24 Sep 2015 07:15:47
24 Sep 2015 07:15:47 Teodor Kuduschiev replied:
Hello,
I do not have an exact update date. Stay tuned for more news soon.
Replied 24 Sep 2015 07:47:52
24 Sep 2015 07:47:52 Bruce Symons replied:
can i have an idea please - 1 week - 1 month ???? I have a project due soon and I need Light box for it so if you cant fix this soon I will have to go elsewhere - I don't have time to stay tuned for more news.
Replied 24 Sep 2015 08:08:30
24 Sep 2015 08:08:30 Teodor Kuduschiev replied:
As i explained - i do not have an exact update date yet.
The issue with editing lightbox presets on Mac OS has been added to the update list for the extension and as soon as the update is ready, you will be notified.
The rest of the lightbox extension functions properly, so you could just use one of the presets and update it when we update the extension ...
Replied 24 Sep 2015 22:28:08
24 Sep 2015 22:28:08 Bruce Symons replied:
The reason I want to be able to edit the thing is because the presets don't suit the design that we are currently building and that my client requires otherwise I would not be too concerned - I need to change colours and remove the link to DMXZone so to tell me to use the presets as they are mate is a joke!

If you cant give me any indication of a very broad time frame it suggests to me that you have not really prioritised this so I will maybe make other arrangements from here on

Thanks as always for your help.
Replied 21 Oct 2015 21:19:32
21 Oct 2015 21:19:32 Bruce Symons replied:
Just got the latest news letter form you guys showcasing all the new releases - well that is all well and good but how about making the old stuff work properly like fixing this extension so it works correctly - still waiting for a fix on this and or the promised update to this extension.

So what is happening?
Replied 22 Oct 2015 11:38:30
22 Oct 2015 11:38:30 Teodor Kuduschiev replied:
Hello Bruce,
As soon as the update is ready and released you will be notified by email.
Replied 22 Oct 2015 11:48:28
22 Oct 2015 11:48:28 Bruce Symons replied:
yes you have already said that ! I have lost faith Teodor - sorry
Replied 22 Oct 2015 12:17:49
22 Oct 2015 12:17:49 Teodor Kuduschiev replied:
I am locking this topic for now.
Replied 16 Nov 2015 08:50:35
16 Nov 2015 08:50:35 Teodor Kuduschiev replied:
Hello,

I've sent you a fixed version of DMXzone Lightbox 2, which will be released later this month. It improves the preset editor on Mac OS.
Please install it using DMXzone Extension Manager.
This reply was removed on 4/30/2024 12:33:13 PM.
See the changelog

Reply to this topic