DMXzone Lightbox 2 Support Product Page

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Crashes constantly

Reported 12 Dec 2014 19:37:45
6
have this problem
12 Dec 2014 19:37:45 Brad Lawryk posted:
This extension now crashes Dreamweaver whenever you import a folder of images.

I don't think this extension was tested well enough before releasing. Not up to DMX standards.

Replies

Replied 17 Nov 2015 16:52:43
17 Nov 2015 16:52:43 anton staartjes replied:
The same with me, did all that, none of the items can be edited..
Replied 17 Nov 2015 16:52:47
17 Nov 2015 16:52:47 Rungnapa Sasitorn replied:
Just to add to the previous mail. I have both versions of Dreamweaver CC (2014 and 2015) and they have the same problem.
Replied 17 Nov 2015 17:15:33
17 Nov 2015 17:15:33 Teodor Kuduschiev replied:
So basically by "none of the items can be edited" do you mean that the "Edit" button here prntscr.com/93pypy does nothing when clicked? Is that right?
Replied 17 Nov 2015 18:32:32
17 Nov 2015 18:32:32 Rungnapa Sasitorn replied:
When you click edit, the edit window pops up, but none of the items on the page can be changed. Nothing in that page, including all navigation buttons, responds to any clicks, only the close button on the top left that works.
Replied 19 Nov 2015 10:39:58
19 Nov 2015 10:39:58 Teodor Kuduschiev replied:
Hi all,

After a long investigation we found that there is a bug in MAC OS 10.10.5, which blocks such dialog windows to be clicked in Dreamweaver. Apple fixed this bug in MAC OS 10.11.1 El Capitan, so please make sure to update to the latest version and the problems with editing Lightbox Presets will be solved.
Replied 19 Nov 2015 11:01:18
19 Nov 2015 11:01:18 anton staartjes replied:
Hi Teodor

Yes, I still use Yosemite. I'll update as soon as programms like Default folder X are updated ( I cannot work without it). I loved your extension for Lightroom and was very sorry when could not fully use it. As a workaround I copy-pasted scripts and settings in the document. I am looking forward to use the full capasity again.

Anton
Replied 19 Nov 2015 11:41:45
19 Nov 2015 11:41:45 Rungnapa Sasitorn replied:
I do not dare upgrading my main computer from Yosemite yet, but I will try this with my laptop and let you know if the problem goes away. Thank you for working hard on sorting out our problems!
Replied 30 May 2017 12:41:11
30 May 2017 12:41:11 User  replied:
I regret that I did not find this thread before purchasing Lightbox 2 yesterday. After spending much time evaluating the features of competitive Lightbox apps or plugins for DreamWeaver cc 2017 Mac, I felt that DMXZone would prove to be the best system to avoid conflicts with other installed plugins. This is not the case, not only does it crash constantly without error messages, It only works if inserting in a new page without other assets. The best I can get to work is an interactive thumbnail, which merely opens the full image on a separate page, which is typical of a simple hyperlink. Additionally, a working model previews (locally and remote) in Safari and Firefox but the overlay hangs in Chrome.
The tutorials are lacking and there seems to be very little by way of support FAQs with this version.
I regret to say that I am considering abandoning DMXZone extensions as well as your otherwise reliable Extension Manager.
Replied 30 May 2017 13:41:19
30 May 2017 13:41:19 Teodor Kuduschiev replied:
Hello User,
This topic is 2 years old, and many of the issues have already been fixed. DMXzone Lightbox 2 is being used by thousands of users on a daily basis without any issue.

Could you please explain what do you mean by:

1. to avoid conflicts with other installed plugins. This is not the case, not only does it crash constantly without error messages, It only works if inserting in a new page without other assets.
* What other assests exactly? What errors do you see?
2. Additionally, a working model previews (locally and remote) in Safari and Firefox but the overlay hangs in Chrome.
* Please provide a link to your page, where we can check what is wrong

Please be as detailed as possible - "Not working" is not enough to help identify your issue.

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