Whenever I launch DMXxone Extension Manager, this message pops up:
"No connection
Failed to retrieve data from server"

However it still updates properly, etc, but the message is persistent.
Thought I'd better let you know.

I have the latest version of course.

Cheers
Dave

Hello David,
Are you behind a proxy or is there any antivirus/firewall enabled on your computer?

I use MS Security Essentials & Windows Firewall on Win7
I turned both of them off, but still get the message after doing this.
Not behind a proxy on this computer.
Cheers
Dave

Please try the latest version 1.0.4

Thanks George - that sorted it out!
No more errors.
Cheers
Dave

I do have this message ''No connection. Failed retrieve data from server.'' the version installed is 1.0.6.0.
I reinstalled twice, same problem. I turned off both antivirus/firewall. Restart computer still nothing.
Thanks for your help
Pierre

I'm having this problem again with v1.0.6
However if I restart my Windows 7 machine, then launch DMX Ext Man immediately, the problem goes away.
But that does not last! Eventually the error comes back. I can use the program though - the error message stays which is quite annoying.
Dave

Same here,
V1.0.6. mac, 'No connection. Failed retrieve data from server.''.
Thanks in advance!

i am getting the same error, is there a fix for this?

Seems we have some connectivity issues with the DMXzone server.

Could you please try again? Just click OK on the "No Connection" dialog.
If still not working try restarting the DMXzone Extension Manager, by completely closing it - right click on the tray icon and then quit - then start it again.

Greetings,
George

Still nothing!, error persisting. I hope this is resolved during the day.

Hi Alexander,

The connection problems should be solved. Try restarting the app fully and also make sure that no firewalls or antivirus programs are blocking the connections.

Our app connects via regular https connection to dmxzone.com so if you can connect to dmxzone.com in your browser it should be fine.

Try to connect to: www.dmxzone.com/api/em.asp
If you get a black page without any errors it should be fine.

Greetings,
George

Hi George - working fine for me now.
Cheers
Dave