DMXzone Nivo Slider Support Product Page

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Extensions installation fails on OSX with EM CC

Reported 20 Jun 2013 02:32:39
3
have this problem
20 Jun 2013 02:32:39 David Casey posted:
Can't get many of your extensions installed under Adobe Extension Manager CC. Tried 7 products so far and get the message Failed to update database. This extension will not be installed. I have installed other extensions from other suppliers without any issue. The only DMX Extension I managed to install out of the six I tried was DMXPaginator, this worked fine.

Replies

Replied 20 Jun 2013 06:46:38
20 Jun 2013 06:46:38 Miroslav Zografski replied:
Hello David,

Can you provide a list of those extensions? Also, could you, please, if you haven't of course, try to install at least one of them second time. And, please, provide your OS type and version.

Regards.
Replied 20 Jun 2013 07:11:24
20 Jun 2013 07:11:24 David Casey replied:
Hello,

OK i've looked into this a little further this afternoon and have come up with the following:

The extensions i tried to install were:

Paginator PHP
Nivo Slider
SuperSize
Sliding Billboard
Lightbox
Thumbnail Gallery
Twitter Widget

All failed with the above described message after looking like they had installed. The only one that did not error was Paginator.

However even though they all failed, once i started Dreamweaver CC all extensions completed the serial installation and completed as expected, i restarted Dreamweaver and all look fine. So although the Adobe extension manager CC reports an error it seems the extensions do actually install once you start DW.

The operating system i use is Mac OS X 10.8.4

Hope this helps.

Cheers
Replied 20 Jun 2013 07:18:28
20 Jun 2013 07:18:28 George Petrov replied:
Hi David,

unfortunately there is a bug in Extension Manager CC for OSX preventing some of our extensions to install. We are working hard together with Adobe to solve it. In the mean time we will be also releasing updates of the extensions that contains fix. So just keep track on the update notify mails and DMXzone blog.

Greetings,
George
Replied 23 Jun 2013 02:06:03
23 Jun 2013 02:06:03 Nilton Felicio replied:
I'm having the same problem with: Nivo Slider, Pure PHP Upload 3 Smart Image Processor PHP 2 and Pure PHP Upload Add-On Pack. My operating system is Windows 8 64-bit. Adobe dreamweaver CC.
Replied 30 Jun 2013 14:36:37
30 Jun 2013 14:36:37 igor braeckmans replied:
I'm having the same problem with: Nivo Slider. My operating system is Windows 7 64-bit. Adobe dreamweaver CC.

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