Advanced HTML Editor 3 Support Product Page
Solved
Recent update has broken the editor on a particular site
Reported 08 Jan 2014 06:19:13
1
has this problem
08 Jan 2014 06:19:13 Hans Kiesouw posted:
I have just done an update to the Advanced HTML Editor 3 and found that on a particular site, the editor does not seem to work.Tale a look here and you can see what I mean. I have updated all the scripts and style folders and it works fine on my local machine, but not on the client's server. Really strange. The site uses PHP 5.2, if that helps at all.
Update- I tested the site without the "www" prefix and the editor shows fine. Problem is that clients will use the full URL with the "www" so I do need to find a solution of some kind.
Any assistance would be most appreciated.
Replies
Replied 08 Jan 2014 08:55:54
08 Jan 2014 08:55:54 Miroslav Zografski replied:
Hello Hans,
Which browsers you have tested the issue on?
Regards,
Which browsers you have tested the issue on?
Regards,
Replied 10 Jan 2014 10:26:07
10 Jan 2014 10:26:07 Hans Kiesouw replied:
Hi Miro,
I have tested it in all browsers and it works fine, with the exception of IE. I have updated the page I linked to above and have new screen shots of what I see in IE, both on the server and on my local machine.
Thanks
Hans
I have tested it in all browsers and it works fine, with the exception of IE. I have updated the page I linked to above and have new screen shots of what I see in IE, both on the server and on my local machine.
Thanks
Hans
Replied 10 Jan 2014 10:37:02
10 Jan 2014 10:37:02 Teodor Kuduschiev replied:
Hello Hans,
The issue on your page is caused by an older version jquery. Currently on your server it is 1.10.1 www.africanaffair.net/ScriptLibrary/jquery-latest.pack.js
The latest AHE3 update is using 1.10.2. Please remove the jquery from the scriplibrary folder and reapply the editor.
The issue on your page is caused by an older version jquery. Currently on your server it is 1.10.1 www.africanaffair.net/ScriptLibrary/jquery-latest.pack.js
The latest AHE3 update is using 1.10.2. Please remove the jquery from the scriplibrary folder and reapply the editor.
Replied 10 Jan 2014 13:20:40
10 Jan 2014 13:20:40 Hans Kiesouw replied:
Hi Teodor,
Thanks, I eventually managed to get the latest file and replaced the one on the server and now it does work.
I did try and use the "Update Advanced HTML Editor" option in the Command menu, then uploaded the entire ScriptLibrary folder, but that still had the older version. I then physically deleted the JS file locally, removed the editor from the page, re-applied it and that finally added the new version.
Works fine now, thanks
Hans
Thanks, I eventually managed to get the latest file and replaced the one on the server and now it does work.
I did try and use the "Update Advanced HTML Editor" option in the Command menu, then uploaded the entire ScriptLibrary folder, but that still had the older version. I then physically deleted the JS file locally, removed the editor from the page, re-applied it and that finally added the new version.
Works fine now, thanks
Hans