Hi all! I want to know how to get help from Mercari if an item is not as described or I have questions about getting a refund. What do I need to do to get my questions answered and solve the problem? Can the support team help me resolve disputes or conflicts with the seller?

Good day. Simplicity and convenience make Mercari the best choice for those who want to buy or sell goods. Using their convenient mobile application, it is easy to find the product you need, contact the seller, and purchase it safely. Problems with purchasing on this platform are very rare, and for this it is highly rated by users. But if a problem does occur, you don’t have to look for the mercari number but report it directly in the application, and the support service will try to quickly help everyone.