HTML5 Slideshow Support Product Page
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uploaded slideshow, but only black square shows.
Reported 28 Jul 2014 18:24:52
1
has this problem
28 Jul 2014 18:24:52 Eric Beumer posted:
I created three slideshows and uploaded all files to the server, but I only get a black square and no images.What could be wrong? Replies
Replied 29 Jul 2014 07:06:19
29 Jul 2014 07:06:19 Teodor Kuduschiev replied:
Hello Eric,
Please provide a link where we can check your page.
Please provide a link where we can check your page.
Replied 29 Jul 2014 07:36:51
Replied 29 Jul 2014 07:52:06
29 Jul 2014 07:52:06 Teodor Kuduschiev replied:
Hello Eric,
You are using old version of the Slideshow and Lightbox. Please Update the extensions and reapply them on the page, so they can create the new script files needed.
You are using old version of the Slideshow and Lightbox. Please Update the extensions and reapply them on the page, so they can create the new script files needed.
Replied 29 Jul 2014 09:38:07
29 Jul 2014 09:38:07 Eric Beumer replied:
Hi Teodor,
I reinstalled both several times through DMX Extension Manager and/or Dremweaver Extension Manager, but no new files show up.
According to EM I have ver.1.5.1 of Slideshow and ver. 1.1.0 of Lightbox installed.
When I synchronize Dreamweaver, no new files are uploaded.
Which files/folders should contain newer files?
I reinstalled both several times through DMX Extension Manager and/or Dremweaver Extension Manager, but no new files show up.
According to EM I have ver.1.5.1 of Slideshow and ver. 1.1.0 of Lightbox installed.
When I synchronize Dreamweaver, no new files are uploaded.
Which files/folders should contain newer files?
Replied 29 Jul 2014 10:16:45
29 Jul 2014 10:16:45 Teodor Kuduschiev replied:
Hello,
Please contact us via the Live Support chat today so we can debug this issue.
Please contact us via the Live Support chat today so we can debug this issue.