DMXzone Updater (free extension) Support Product Page

Under investigation

Updater can't connect to server

Reported 03 Dec 2013 01:43:54
1
has this problem
03 Dec 2013 01:43:54 Bob Bockstahler posted:
just installed Updater 1.7.1.mxp under DW CS4, and get the message "Error connecting to DMXzone.com, received: The system cannot find the file specified." Updater sees my extensions, but if I try "Update" I get an "Error (2) while connecting to the server. Make sure you are connected to the Internet" - I am. Clicking on "Get Support" sends me to "undefined/" like it doesn't even know where to look. What up?

Replies

Replied 03 Dec 2013 09:30:52
03 Dec 2013 09:30:52 Teodor Kuduschiev replied:
Hello,

Please make sure there are no any antivirus/firewall software installed on your computer, that is blocking the updater from connecting our server.

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