Advanced Multi Uploader Support Product Page

Not a problem

I had a user submitting me an issue on Windows.

Reported 13 years ago
1
has this problem
13 years ago Alex Crousset posted:
Ever had this?

Hi guys;

You have been doing a great job with the site, I would like it grows and get better everyday so, that's why I send u this little report of a little bug.

I tried to upload a new profile picture when I was registering, but when the app opens the window to pick it, something happens that it doesn't fetch the thumbs for the pictures.

Please see following screenshot:
www.vagscene.com/issue.png

Replies

Replied 13 years ago
13 years ago Vulcho Vulev replied:
Hello Steven.

Can you tell your user to try to clear the browser cache and try again ? Also can you tell him to provide a little bit more detailed information about the browser version.

Best regards : Vulcho.

P.s. Your site is looking great
Replied 13 years ago
13 years ago Alex Crousset replied:
Forgot this: This was on Windows 7 ultimate, Firefox 11.
Replied 13 years ago
13 years ago Alex Crousset replied:
And THX for the good words on the site!

Site is using at least 4 to 5 DMX extensions!
Soon coming with Google directions!

Had great support all over the dev process so THX again!
You, Miro...
Replied 13 years ago
13 years ago Teodor Kuduschiev replied:
Hello Steven,

Unfortunately this window is not a part of our extension - it is a browser window, so there must be a problem with the browser on this machine.
Replied 13 years ago
13 years ago Alex Crousset replied:
I think so 2 now.
By following up with the client it was all ok the next day.

Thank you and this ticket can be close!

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