I'm considering setting up a legal answering service for my law firm and would appreciate some advice. What are the key factors to look for when choosing a legal answering service? How important are features like 24/7 availability, call screening, or integration with case management software? Additionally, what are some reputable companies or services that you would recommend based on your experience?

When setting up a legal answering service for your law firm, consider these key factors: 24/7 availability ensures you never miss a call, which is crucial for client satisfaction and case management. Call screening helps prioritize important calls and filter out spam. Integration with case management software can streamline your workflow and improve efficiency. Companies like Responsive Answering are highly recommended legal answering service for their comprehensive features and excellent reputation in the legal industry. Their services include all the essential features to enhance your firm's operations and client interactions.

Excellent points! When choosing a legal answering service, those factors are essential to consider.

24/7 availability, call screening, and integration with case management software are crucial for optimizing your firm's operations.

Responsive Answering seems like a great option. Their comprehensive features and positive reputation in the legal industry make them a strong contender.