I am having a problem with SIP 2.5.6. Everything was working great then suddenly started getting the following error. Nothing had changed on my end with the site.

Image Processor: Error executing the action SetMatte
System.NullReferenceException: Object reference not set to an instance of an object. at DMXzone.ImageProcessor.ImageProcessorWebService.SetMatte(Int32 red, Int32 green, Int32 blue)

Hello,

Have you uploaded the DMXzone.ImageProcessor.dll in your /bin folder to your live server?

Yes i have uploaded that, even uploaded it again to see if it needed to be updated. It was working then they upgraded their server to 2008 and now it is not working anymore. I really need to get this resolved as it is hampering my customers.

Well I have tried replying to 2 emails from support from here and getting no response now. Does anyone know of any particular components that need to be activated in server 2008 for this script to work? My host has upgraded their server and that is when this stopped working. I need to get this fixed asap as it is interfering with my customers business.

Hello,

I replied you in your other topic.