'Mainstream' Support for XP Ends Today
After April 14, the company will provide "extended" support for another five years until April 8, 2014.
After April 14, the company will provide "extended" support for another five years until April 8, 2014. However, extended support only includes free security fixes along with paid per-incident support as well as support contracts.
During the Extended support phase Microsoft will provide paid support for all customers. Non-security hotfixes will be available to Premier customers for a fee via the Extended Hotfix Support program.
With the disappointment that many users – particularly IT shops – experienced regarding Windows Vista, which shipped on January 30, 2007, users continued to buy new PCs with XP for as long as possible while they wait for Windows 7.
While it means the cutoff of mainstream support, however, customers will still be able to get XP as a downgrade from Vista when buying a new PC. In addition, last week Microsoft confirmed that users will be able to downgrade from Windows 7, if they want.
However, the Microsoft spokesperson also pointed out that users who purchased their PCs with XP pre-installed will need to get technical support from their PC's maker.
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