Smart Mailer turns the special characters to question mark

Question:

---

When I use special characters like éÜüÄäÖöß they become ???????

 

Answer:

---

This happened when it is used template file. Usually it appears because it is not selected the same Charset in Smart Mailer interface as on your template.
Try the following steps:

1. From Server Behaviors double click at Smart Mailer.
2. Select the Content page.
3. Chose the appropriate Charset from the dropdown box.

If it does not correct your problem try also to point the charset.
For example if your charset is iso-8859-1.

You can:
1. Add the following line at the head of the HTML

<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">

2. Add the following lines on the top of your template.

<% response.AddHeader "Content-Type", "text/html;Charset=iso-8859-1" %>