Web Forms: Avoiding User Frustration
Web Forms: Avoiding User Frustration
For a user, forms on websites can be a frustrating exercise. They require information they don't want to give. They contain confusing choices. The user is forever unsure as to whether it's even worth filling them in...
By following a few rules of thumb, designers and developers can make things much easier for the people using their forms, and thereby enhance the likelihood that somebody will order form their site or sign up for their service..
In this tutorial we'll look at some methods and techniques to help your produce quality web forms, split across the following areas:
- Clarity
- Flexibility
- Accessibility
and a brief note about another area to consider:
- Legality
Matt Machell
A man of many talents, Matt has been a web designer, technical editor, and jewellery picker. He is currently on contract for the Birmingham City University, producing pages for research centres.
He has tech-edited a dozen books on web design and development for glasshaus, Apress and Sitepoint.
He likes music with loud guitars and games with obscure rules.
His website can be found at: http://www.eclecticdreams.com
He lives in Birmingham with his girlfriend, Frances, and a horde of spider plants.