I own StudioMX2004 and had a second mobile installation on my laptop - which the harddrive dies @ 5:30 this morning. <img src=../images/dmxzone/forum/icon_smile_sad.gif border=0 align=middle>

Since I couldn't deactivate the licenses before <i>knowing</i> it was going to die, I'm wondering how nice Macromedia will be with my phone call asking to reset my second limit.

I just wanted to see if anyone here has had a similar headache.

<BLOCKQUOTE id=quote><font size=1 face="Verdana, Arial, Helvetica" id=quote>quote:<hr height=1 noshade id=quote>...Since I couldn't deactivate the licenses before <i>knowing</i> it was going to die, I'm wondering how nice Macromedia will be with my phone call asking to reset my second limit...<hr height=1 noshade id=quote></BLOCKQUOTE id=quote></font id=quote><font face="Verdana, Arial, Helvetica" size=2 id=quote>

I read on MM's site (www.macromedia.com/software/activation/faq/):
<BLOCKQUOTE id=quote><font size=1 face="Verdana, Arial, Helvetica" id=quote>quote:<hr height=1 noshade id=quote>
<b>My hard drive died. If I didn’t deactivate the software, will I be able to reinstall the product and reactivate it?</b>
The software will successfully reactivate in most cases. If your attempt to reactivate fails, please contact Macromedia Activation Support for help.<hr height=1 noshade id=quote></BLOCKQUOTE id=quote></font id=quote><font face="Verdana, Arial, Helvetica" size=2 id=quote>

Croissing fingers!

I tried the HD in the freezer for 6hrs trick - no go. I dropped the HD from about 2ft. - no go.

<img src=../images/dmxzone/forum/icon_smile_sad.gif border=0 align=middle> &lt;i&gt;"It's dead Jim..."&lt;/i&gt;

I'll let everyone know how the un-deactivated MM licensing goes.

i hada similiar issue with windows xp pro m8.

and if microshit will reset, im sure MM will, although ive never dealt with them for anything.

Regards,
Dave

[DWMX 2004]|[FlashMX 2004 Pro]|[SQL]|[Access2000]|[ASP/VBScript]|[XP-Pro]

Yes, my MS XP Pro was another concern, I think this will be about the 3rd reinstall with within 4yrs.

I get my new HD on Monday, not too bad (40G for $90 U.S.)... except I did eat a lot of candy these last days - talk about laptop addiction!

All went off without a hitch. <img src=../images/dmxzone/forum/icon_smile.gif border=0 align=middle>

Thakn lordy!