Sliding Panels Support Product Page
Getting "Invalid Serial Number" error.
Asked 18 Feb 2013 21:20:45
1
has this question
18 Feb 2013 21:20:45 Dean Wiseman posted:
I just installed the updater extension that checks if your extensions are up to date. My Sliding Panels needed to be updated.
I did the install but its telling mey serial number is invalid.
I went to my products, pulled the serial number from that page, pasted it in.
Still getting the error.
Replies
Replied 18 Feb 2013 21:24:31
18 Feb 2013 21:24:31 Dean Wiseman replied:
Tried uninstall, re-installing, rebooting, clearning dreamweaver cache, still getting the invalid serial number error.
Replied 18 Feb 2013 21:27:18
18 Feb 2013 21:27:18 Dean Wiseman replied:
purchased 17 July 2012
Replied 19 Feb 2013 08:07:24
19 Feb 2013 08:07:24 Vulcho Vulev replied:
Hello Dean.
I see currently that you are using subscription.
You need to use the serial provided for the subscription for all extensions. When the subscription expires , you will be able to use the extension with the serial provided for the purchase.
Regards:Vulcho.
I see currently that you are using subscription.
You need to use the serial provided for the subscription for all extensions. When the subscription expires , you will be able to use the extension with the serial provided for the purchase.
Regards:Vulcho.