Explore the FAQs

VAT number questions

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I am still getting charged with VAT for an order, what should I do?
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Refund Conditions

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I would like a refund. What are the refund conditions?

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What do I need to read eBooks?

DMXzone eBooks don't need anything except the free Adobe (Acrobat) Reader to open and read any eBook PDF's you purchase/download.

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Why can't I log in to the site sometimes, or after a password/email address change?

Sometimes during regular visits to the site or more certainly after changing your email in your profile you SEEM to not ot be able to log in anymore (with your new password). Read More

Error when trying to use Paypal

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When I am trying to use Paypal to purchase an extension I am getting an error that my browser does not support cookies.

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Will I still be eligible to download an extension I purchased after I loose it?

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When I purchase an extension, download it and loose it somehow, will I still be eligible to download it? Read More